Terms & Conditions

1. Introduction

Welcome to Lucia London. By accessing and using our website (www.lucialondon.com), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any orders or using our services.

2. About Us

Lucia London is an online store offering luxury clothing and accessories for women who want to look and feel stylish. Our mission is to provide high-quality fashion at affordable prices with a focus on excellent customer service.

3. Products

  • We strive to provide accurate descriptions of all products on our website, including color, size, and availability.
  • Lucia London reserves the right to modify or update product listings, including prices and descriptions, at any time without prior notice.

4. Ordering and Payment

  • By placing an order on our website, you confirm that you are providing accurate and complete information.
  • We accept payments via major credit and debit cards, PayPal, and other secure payment methods.
  • All payments must be processed before your order is confirmed and shipped.

5. Shipping and Delivery

  • We offer worldwide shipping with varying rates depending on location.
  • Orders are generally processed within [x] business days. Delivery times may vary depending on your location.
  • Shipping costs will be calculated during checkout.
  • Lucia London is not responsible for delays caused by external factors such as customs, weather, or third-party carriers.

6. Returns and Exchanges

  • We accept returns and exchanges within [x] days of receiving your order. To initiate a return or exchange, please contact our customer service team.
  • Products must be in their original condition, unworn, and with tags attached.
  • Refunds will be issued to the original payment method once the return is received and inspected.

7. Privacy Policy

  • Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review it before making any purchases.

8. Intellectual Property

  • All content on our website, including logos, images, text, and designs, is the property of Lucia London and protected by copyright and other intellectual property laws.
  • You may not use any of our intellectual property without prior written consent.

9. User Conduct

  • By using our website, you agree not to engage in any illegal, harmful, or offensive behavior, including but not limited to:
    • Harassment, spamming, or fraudulent activity.
    • Distributing malicious content or viruses.

10. Limitation of Liability

  • Lucia London is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We are not responsible for any loss or damage resulting from unauthorized access to your account or external breaches.

11. Governing Law

  • These Terms and Conditions are governed by the laws of [country/jurisdiction], and any disputes will be resolved in the competent courts of that jurisdiction.

12. Changes to Terms

  • Lucia London reserves the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page with the date of the update.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [info@lucialondon.com]

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